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Claim settlement is an issue in many cases where a claim gets rejected either due to improper documentation or lack of information shared. No company will repudiate the claim if appropriate information has been shared.

What to do if your claim is repudiated. If your insurance company decides to repudiate meaning your claim is rejected, it's essential to understand the reason. Review the insurance policy's terms and conditions to ensure the claim is valid based on your coverage. 

Repudiated claims can be forwarded to the grievances department to get favorable responses failing which can be forwarded to the Insurance Ombudsman as appointed by the government details of which are available on the IRDAI website and also on policy documents. If one is not satisfied even with the ombudsman's response, then the policyholder should approach the honorable court.